Bilingual Client Experience Associate - Remote

Overview

We are looking for a Client Experience Associate to join our team! In this role, you will be taking customer calls, capturing incoming leads, taking orders, and scheduling appointments, while working from the comfort of your own home.

In Short

• You will be taking inbound calls and forwarding messages to our clients in a fast-paced environment.
• You will work from your computer for the duration of your shift and regularly work 40 hours per week with a minimum of 8 hours on Fridays, Saturdays, and Mondays.
• An excellent communicator, verbally and written in both English & Spanish (fluent in both languages).
• Growth mindset, and is excited to learn new things.
• Passionate about customer service.
• People-focused, friendly and knows how to listen.
• Dependable and shows up when expected.
• Above-average computer skills, including typing.
• The ability to stay calm and efficient under pressure.
• Willingness to complete an introductory learning and development phase at satisfactory levels.

Requirements

• Starting at $16.00/hour.
• Benefits are available after 60 days of employment.

Benefits

• Work from home.
• Flexible working environment.
• Opportunities for growth and learning.
• Inclusive company culture.