Bilingual Client Experience Associate - Remote

Overview

This position is for a Bilingual Client Experience Associate who will provide customer support and assist with client interactions while working remotely.

In Short

• Work from home taking customer calls and capturing incoming leads.
• Schedule appointments and take orders in a fast-paced environment.
• Regularly work 40 hours per week with specific hours on Fridays, Saturdays, and Mondays.
• Communicate effectively in both English and Spanish.
• Demonstrate a growth mindset and be eager to learn.
• Show passion for customer service and be people-focused.
• Possess above-average computer skills, including typing.
• Maintain calmness and efficiency under pressure.
• Complete an introductory learning and development phase satisfactorily.

Requirements

• Fluency in both English and Spanish, verbally and in writing.
• Excellent communication skills.
• Dependability and punctuality.
• Ability to learn new things and adapt.
• Strong listening skills.
• Proficiency in computer usage.
• Ability to handle pressure effectively.

Benefits

• Starting compensation at $16.00/hour.
• Benefits available after 60 days of employment.