Senior Associate Corporate Card Support - Remote

Overview

As a Senior Associate Corporate Card Support at Amgen, you will provide operational support and customer service for the global corporate card program, ensuring internal controls are maintained and issues are resolved efficiently.

In Short

• Provide operational support for corporate card applications and account management.
• Respond to customer queries regarding card accounts and transactions.
• Liaise with card providers to resolve issues.
• Assist with merchant disputes and credit balance refunds.
• Monitor card accounts and support user communications.
• Participate in quarterly accounting accruals and data reconciliations.
• Contribute to process improvements and ensure accuracy.
• Work collaboratively with global teams.
• Utilize SAP Concur and ServiceNow for operational tasks.
• Support the mission of serving patients through financial operations.

Requirements

• Bachelor’s degree with 3+ years of financial operations experience.
• Knowledge of corporate card programs preferred.
• Familiarity with international corporate card programs.
• Strong customer service orientation.
• Attention to detail and process accuracy.
• Good communication skills and time management abilities.
• Experience with multinational enterprises is a plus.
• Understanding of Expense management policies.
• Ability to identify improvements in processes.
• Clear and concise communication skills.

Benefits

• Competitive salary and comprehensive Total Rewards Plans.
• Support for professional and personal growth.
• Collaborative and innovative culture.
• Commitment to diversity and inclusion.
• Opportunities to make a lasting impact on patient lives.
• Flexible work environment.
• Access to advanced tools and resources.
• Focus on employee well-being.
• Equal opportunity employer.
• Reasonable accommodations for applicants with disabilities.