Customer Service Representative - Remote

Overview

As a Customer Service Representative for a leading supplemental benefits company, you will help serve clients with excellence and support their needs.

In Short

• Provide customers with detailed information about products and services.
• Answer customer inquiries related to their coverage and benefits.
• Continuously update and expand your knowledge base of our evolving products and services.
• Regularly review customer plans to identify opportunities for more cost-effective solutions.

Requirements

• Previous experience in customer service, sales, or related fields.
• Ability to build strong relationships with clients and establish rapport.
• Strong multitasking and organizational skills.
• Positive, professional demeanor with excellent communication skills (both written and verbal).
• Ability to prioritize tasks and manage time effectively.

Benefits

• Flexible working environment.
• Opportunity to build your career while making a meaningful impact.
• Dynamic work atmosphere.
• Support from a dedicated team.