Director of Facilities Operations - Talent Management - Remote

Overview

The Director – Facilities Operations - Talent Management leads the development and continuous improvement of facilities training across our student housing portfolio. This role combines strategic oversight with hands-on leadership, managing facilities curriculum, content, and systems while driving innovation in our technical and mechanical training programs.

In Short

• Oversee all facilities training programs, including curriculum development and content creation.
• Lead monthly service manager training sessions (onsite) and support regional initiatives.
• Revamp and audit facilities training programs to ensure relevance and effectiveness.
• Partner with Director of Facilities Operations for travel arrangements for field manager training.
• Manage the learning management system (LMS) for training purposes.
• Track training progress and communicate updates to Regional Directors of Facilities.
• Collaborate to design and implement new service-related initiatives.
• Identify organizational training gaps and create solutions.
• Meet monthly with RDOFs and Regional VPs to review training needs.
• Manage succession planning for facilities roles.

Requirements

• 5+ years of experience in facilities operations and training leadership roles.
• Proven ability to design and manage large-scale training programs.
• Strong leadership and communication skills.
• Ability to travel up to 75% of the time.
• Highly organized with strong analytical skills.
• Experience in vendor management.
• Proficiency in Microsoft Office Suite; familiarity with LMS is a plus.

Benefits

• Dental, Vision, and Health Insurance.
• 401(k) with Employer Matching.
• Paid Time Off and Sick Leave.
• Life Insurance and Disability Coverage.
• Paid Pregnancy & Childbirth Leave and Paternity Leave.