Account Manager - Blockchain Solutions - Remote

Overview

AlphaPoint is a financial technology company powering digital asset exchanges and brokerages worldwide. Through its secure, scalable, and customizable white label digital asset trading platform, AlphaPoint has enabled over 150 customers in 35 countries to launch and operate digital asset markets, as well as digitize assets. AlphaPoint and its award winning blockchain technology have helped startups and institutions discover and execute their blockchain strategies since 2013.

In Short

• Manage, escalate, drive satisfactory resolution of client’s needs and demands.
• Work with customer support, technical operations, product management, development and engineering teams.
• Provide technology or product updates to clients as needed.
• Participate in the creation of new processes and tools.
• Incorporate requirements from external parties and assess impact on project timetables.
• Ensure client issues are tracked and delivered on within appropriate deadlines.
• Possess strong business judgment, influencing skills, leadership and communication abilities.
• Be a self-starter that can work autonomously and take initiative.

Requirements

• At least 5 years of experience as an Account Manager.
• Experience in the Crypto/Web3/Blockchain industry.
• Experience working with trading or post-trading, payment, or financial processing products.
• Experience with emerging blockchain technologies.
• Passionate about the blockchain and Crypto space.
• Knowledge of Financial Technology.

Benefits

• Competitive salary.
• Unlimited Vacation.
• Brex company credit card.
• Computer equipment and workplace furniture to suit your needs.
• Great colleagues and an inspiring startup environment.