Auto Field Manager - Remote

Overview

The Auto Field Manager is responsible for designing, developing, and implementing projects within the claims strategic direction while leading a team of Field Claim Representatives.

In Short

• Lead and manage a team of Field Claim Representatives.
• Focus on collaboration, innovation, and customer centricity.
• Requires regular field presence and expertise in auto physical damage assessments.
• Analyze results and develop strategies for operational goals.
• Foster a collaborative environment.
• Accountable for human resources duties including hiring and performance management.
• Requires 7 or more years of experience.
• Must have proficiency with CCC estimating systems and analytical tools.
• Excellent time management and organizational skills are essential.
• Passion for mentoring and developing others is important.

Requirements

• Experience in the insurance industry, particularly in auto claims.
• Strong background in leading teams.
• Technical expertise in auto repairs and damage evaluations.
• Proficiency with Excel, Tableau, and Power BI.
• Excellent communication skills.
• Strong analytical skills.
• Ability to manage escalated customer communications.
• Experience in resource management and talent development.
• Ability to develop and implement action plans.
• Willingness to work in a fast-paced environment.

Benefits

• Equal Opportunity employer.
• Innovative work environment.
• Opportunity for personal and professional growth.
• Supportive team culture.
• Competitive compensation package.
• Comprehensive benefits package.
• Opportunity to make a meaningful impact.
• Access to training and development programs.
• Flexible work arrangements.
• Commitment to community service.