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Field Auto Adjuster - Remote

Posted 2 weeks ago
Customer Service
Full Time
NH, USA
$52,260 - $92,790/year

Overview

As a Field Auto Adjuster at Allstate, you will play a crucial role in the Auto claims handling process by writing estimates directly at customer homes, repair shops, or tow yards, ensuring a dynamic work environment.

In Short

  • Write estimates for auto claims at various locations.
  • Engage in customer interactions through face-to-face, virtual, and written communication.
  • Investigate and assess claims to determine coverage and damages.
  • Negotiate settlements with customers and vendors.
  • Utilize technology for claims processing and documentation.
  • Maintain accurate records of claims in the system.
  • Work in a fast-paced environment with multiple assignments.
  • Provide excellent customer service by being empathetic and clear.
  • Must have experience in auto collision estimating.
  • Eligible for benefits from Day 1 of employment.

Requirements

  • 24 months+ experience in auto collision estimating.
  • Proficient written and verbal communication skills.
  • Strong attention to detail for writing estimates.
  • Comfortable using various technology platforms.
  • Excellent time management and organizational skills.
  • Valid driver's license and willingness to travel.
  • Ability to obtain necessary licenses within 60 days of hire.

Benefits

  • Competitive pay with support for development and advancement.
  • Flexible scheduling and time off policy.
  • Initial and ongoing training for the role.
  • Comprehensive benefits including 401K and education reimbursement.
  • Potential for a company car based on mileage.

A.I.C

Allstate Insurance Co

Allstate Insurance Co is a leading provider of insurance products, dedicated to helping individuals and families protect their assets and prepare for life's uncertainties. With a strong national brand recognized and trusted by millions, Allstate supports local agencies in building meaningful relationships within their communities. The company offers a positive work environment that fosters innovative thinking and continuous learning, allowing employees to find value in their work while serving clients and customers. Allstate protects nearly 16 million households with a range of products, including auto, home, life, and retirement insurance, and is committed to finding the best talent to enhance customer service.

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