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Claims Resolution Adjuster - Remote

Posted 14 weeks ago
Customer Service
Full Time
USA

Overview

The Claims Resolution Adjuster role at Allstate involves investigating automobile accidents and providing exceptional customer service while working remotely.

In Short

  • Investigate automobile accidents involving bodily injury.
  • Work remotely from home with flexible scheduling.
  • Provide exceptional customer service through various communication channels.
  • Utilize innovative platforms for negotiation and settlements.
  • Assess coverage, liability, and damages for claims.
  • Engage in negotiation processes with various stakeholders.
  • Receive a $1000 sign-on bonus if qualified.
  • Comprehensive benefits package from Day 1 of employment.
  • Initial and ongoing training provided.
  • Work in a fast-paced, team-oriented environment.

Requirements

  • 2+ years of claims experience preferred.
  • Experience in casualty bodily injury claims is a plus.
  • Strong communication skills, especially over the phone.
  • Critical thinking and problem-solving abilities.
  • Ability to work independently and manage time effectively.
  • Must obtain necessary licenses within 60 days of hire.
  • Dedicated workspace and high-speed internet required.
  • Engage in virtual meetings and trainings.
  • Willingness to work in a flexible schedule including Saturdays.
  • Ability to document claims accurately and timely.

Benefits

  • Competitive pay and support for continuous development.
  • Flexibility in scheduling and time off policy.
  • Comprehensive benefits including healthcare and retirement plans.
  • Education reimbursement available.
  • Technology bundle provided for remote work.
  • Connectivity reimbursement for internet costs.
  • Support for work/life balance through various programs.
  • Initial and ongoing training to enhance skills.
  • Opportunity for career advancement.
  • Engaging work environment fostering innovative thinking.

A.I.C

Allstate Insurance Co

Allstate Insurance Co is a leading provider of insurance products, dedicated to helping individuals and families protect their assets and prepare for life's uncertainties. With a strong national brand recognized and trusted by millions, Allstate supports local agencies in building meaningful relationships within their communities. The company offers a positive work environment that fosters innovative thinking and continuous learning, allowing employees to find value in their work while serving clients and customers. Allstate protects nearly 16 million households with a range of products, including auto, home, life, and retirement insurance, and is committed to finding the best talent to enhance customer service.

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