CCaaS Platform Engineer II - Remote

Overview

We seek an exceptional individual to join our Contact Center as a Service (CCaaS) delivery team, focusing on CCaaS implementations and managed services.

In Short

• Manage and support cloud contact center environments for clients.
• Work with leading virtual contact center software platforms.
• Combine technical expertise with strong interpersonal skills.
• Thrive in a fast-paced, dynamic, collaborative organization.
• Focus on CCaaS implementations and managed services.
• Enhance customer interactions through technology.
• Deliver measurable results and improve efficiency.
• Reduce operational costs for clients.
• Elevate customer experience through tailored solutions.
• Join a trusted CRM and Contact Center consulting firm.

Requirements

• Deep technical expertise in cloud contact center environments.
• Strong interpersonal skills and business acumen.
• Experience with NICE, Zoom, AWS Connect, and Five9.
• Professional and highly motivated individual.
• Resourceful and adaptable in a dynamic environment.

Benefits

• Work 100% remote from anywhere.
• Join a leading remote staffing company.
• Collaborate with top-tier professionals.
• Opportunity to enhance your skills in a supportive environment.
• Be part of a team focused on delivering value-driven solutions.