Solution Architect - Remote

Overview

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.

In Short

• Partner with Airtable Engagement Managers to validate scope for professional services engagements
• Deeply understand clients' business processes, requirements, and pain points; advise on best practices for integrating Airtable into their workflow
• Advise customers on the creation and management of their data governance models from license administration through long-term solution maintenance
• Develop solution architecture designs, implementation plans, and project timelines that align with clients' objectives and requirements
• Developer mindset - provide technical guidance and support to clients and internal teams throughout the implementation process, addressing concerns or issues that arise
• Respond to customer feedback; mitigate objections with sound counsel and relay any product improvements to the right Airtable cross-functional partners
• Manage project plans when delivering single consultant engagements ensuring on time delivery, risk mitigation, and regular project communications
• Partner with other services and partner team members on larger engagements

Requirements

• You have 5+ years of solution engineering, consulting or implementation experience supporting Enterprise SaaS platforms
• You’re well-versed in database design and governance best practices and familiar with the Enterprise SaaS technology landscape
• Ability to understand and customize messaging and consulting across verticals, use cases and geographies
• You have a keen understanding of business workflows and are comfortable using process mapping tools such as LucidChart and Visio
• You have excellent communication skills: you can modulate your style to engage stakeholders of varying seniority and technical backgrounds, and you deliver compelling presentations and product demonstrations
• You have 3-4 years of experience in a professional services or consulting role
• You are able to prioritize and influence customer priorities (including pushing back on customers when needed) and demonstrate strong project management capabilities
• You’re able to influence customer priorities, prioritize competing demands, and balance customer needs against the priorities of our business
• You are a highly collaborative team player who is comfortable navigating ambiguity and thrives collaborating with a broad range of cross-functional teams
• You’re able to adapt to new technologies and learn quickly; previous experience with Airtable is not required but very welcome!

Benefits

• Comprehensive benefits package
• Opportunity to receive restricted stock units
• Incentive compensation possibilities
• Diverse workplace environment
• Equal opportunity employer