Hospital Service Technician - Remote

Overview

The Hospital Service Technician is responsible for managing medical equipment within the hospital to ensure it is ready for patient use, while maintaining quality service and professional relationships with hospital staff.

In Short

• Delivers medical equipment to patient rooms in a ready condition.
• Communicates confidently with clinical staff regarding equipment features.
• Maintains quality service and meets customer and company metrics.
• Picks up, cleans, and processes medical equipment for patient use.
• Requires customer service experience and hospital setting experience preferred.
• Must be able to lift up to 75 pounds and stand for long periods.
• Flexible working hours including evenings, weekends, and holidays.
• Complies with all company and hospital protocols.
• Engages in continual improvement of service quality.
• Provides equal employment opportunities without discrimination.

Requirements

• High school diploma or equivalent.
• Customer service experience required.
• Basic computer skills.
• Able to work flexible hours.
• Physical ability to lift, stand, and perform various movements.
• Willingness to comply with vaccination requirements.
• Professional demeanor in interactions with hospital staff.
• Commitment to quality and reliability of services.
• Ability to maintain a clean and organized work environment.
• Adherence to safety and health protocols.

Benefits

• Health insurance options for Medical, Dental & Vision plans.
• Short- and Long-Term Disability plans.
• Flexible Spending Accounts and Health Savings Accounts.
• Life Insurance Options.
• Paid Time Off.
• 401K Saving Plan with employer match.
• Employee Discounts and Tuition Reimbursement.
• Daily Pay program and Employee Assistance Program.
• Wellness programs.
• Equal opportunity employer with reasonable accommodations.