Business Process Analyst / Operations Associate - Remote

Overview

The Business Process Analyst is responsible for designing, documenting, and optimizing existing and new processes in a fast-growing company focused on AI training data.

In Short

• Design and implement new or revised business processes.
• Develop and maintain standard operating procedures (SOPs).
• Collaborate with stakeholders to gather requirements.
• Monitor process performance for continuous improvement.
• Communicate findings and recommendations to management.
• 2+ years of experience in technology-related consulting.
• Proficient in Google Docs, Google Sheets, and CRM platforms.
• Ability to manage multiple projects simultaneously.
• Light technical background and willingness to learn new tools.
• Experience in a BPO or training environment preferred.

Requirements

• 2+ years of experience in technology-related consulting or operations.
• Familiarity with Google Docs, Google Sheets, Notion, and CRM.
• Ability to work collaboratively.
• Comfortable learning new tools and systems.

Benefits

• Opportunity for fast advancement within the company.
• Work in a dynamic and growing environment.