IT Process Improvement Analyst - Remote

Overview

The IT Process Improvement Analyst will analyze and enhance IT workflows, fostering a culture of continuous improvement within the IT department.

In Short

• Analyze and evaluate IT workflows and processes.
• Design new processes and workflows as needed.
• Foster a culture of improvement among IT teammates.
• Integrate data from multiple sources for comprehensive analysis.
• Manage improvement initiatives and stakeholder relationships.
• Develop and deliver training programs on Lean Six Sigma methodologies.
• Perform research to identify best practices in IT process improvement.
• Lead Lean Six Sigma improvement events.
• Monitor improvement performance using key metrics.
• Ensure continuous improvement initiatives are driven forward.

Requirements

• Bachelor’s Degree in Computer Science or related field.
• 2 - 4 years of experience in process improvement or project management.
• Advanced analytical skills and strategic problem-solving abilities.
• Strong communication skills for detailed reporting.
• Proficiency in project management methodologies.
• In-depth knowledge of Lean Six Sigma principles.
• Understanding of IT systems and statistical analysis methods.
• Ability to manage stakeholder relationships.
• Strong critical thinking skills.
• Proficiency in MS Office and process mapping tools.

Benefits

• Competitive compensation based on qualifications and experience.
• Health and welfare benefits including medical, dental, and vision.
• Flexible Spending Accounts for eligible expenses.
• Paid Time Off programs.
• Defined contribution retirement plans with employer match.
• Educational Assistance Program.
• Opportunity for annual increases based on performance.
• Incentive pay for select positions.
• Generous retirement offerings.
• Programs that invest in your career development.