Business Analyst - Process Improvement - Remote

Overview

Argano is the world’s largest global digital consultancy exclusively connecting design and delivery for the transformation of high-performance business operations, extending our clients’ commercial agility, profitability, customer experience, and growth.

In Short

• Collaborate with stakeholders to understand business objectives and requirements.
• Analyze current business processes to identify inefficiencies and areas for improvement.
• Conduct data analysis to uncover insights and trends related to business performance.
• Develop business cases and proposals for process improvement initiatives.
• Work closely with project teams to implement process changes and monitor progress.
• Document processes, requirements, and solution designs.
• Facilitate workshops and meetings to gather feedback and drive consensus.
• Provide support to stakeholders during the implementation phase.
• Monitor key performance indicators (KPIs) to measure the effectiveness of process changes.
• Continuously assess and refine processes to ensure ongoing improvement and alignment with business goals.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field, preferred.
• 1-2 years of experience in business analysis or process improvement roles.
• Proven track record of successfully leading process improvement initiatives.
• Experience working with cross-functional teams in a collaborative environment.
• Nice to have: JIRA, MS Office, Salesforce, D365, BIC Process Design.

Benefits

• Opportunity to work in a global digital consultancy.
• Collaborative work environment.
• Professional development opportunities.
• Flexible working arrangements.
• Engagement in impactful process improvement initiatives.