IT Support Engineer - Remote

Overview

Adventus is an Information and Communications Technology (ICT) Solutions and Services Provider with a wide footprint across the globe, helping organizations bring about positive transformation to their businesses.

In Short

• Provide on-site and/or remote technical assistance to end-users
• Diagnosis and troubleshooting of technical problems
• Deployment, maintenance, upgrading and support of client computer systems
• Maintain a high level of user satisfaction with excellent customer service
• IT asset management and other adhoc duties as assigned
• Knowledge of ITSM or ITIL will be an added advantage

Requirements

• Good knowledge of Windows OS, AD, Office 365
• 2-3 years of relevant working experience, preferably from SI environment
• Strong problem solving skills and positive attitude
• Good coordination and communication skills
• Able to work independently with minimum supervision
• Excellent customer management skills
• Entry level candidates are welcomed to apply
• Preferably with ITIL Certification

Benefits

• Opportunity to work in a dynamic environment
• Professional development and training opportunities