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Transportation Scheduler - Remote

Posted Yesterday
Customer Service
Full Time
CT, USA

Overview

The Transportation Scheduler is responsible for providing support for the School of Origin Transportation Program by scheduling and dispatching drivers, handling urgent and non-urgent calls, and maintaining strong relationships with provider partners.

In Short

  • Schedule and dispatch drivers using the Route Genie App.
  • Handle urgent and non-urgent calls simultaneously.
  • Adjust schedules based on last-minute changes.
  • Maintain logs of calls and transportation cancellations.
  • Process routing and dispatching activities.
  • Answer questions regarding transportation issues.
  • Perform data entry for new student paperwork.
  • Log reports on activities during shifts.
  • Work schedule is 7:00 am – 3:30 pm with flexibility.
  • Attend annual Conflict of Interest training.

Requirements

  • Exceptional customer service skills.
  • Attention to detail.
  • Ability to work under pressure.
  • Strong communication skills.
  • Familiarity with scheduling software.
  • Problem-solving abilities.
  • Flexibility in working hours.

Benefits

  • Work in a supportive environment.
  • Opportunity to develop scheduling skills.
  • Engage with a professional team.
Advanced Behavioral Health logo

Advanced Behavioral Health

Advanced Behavioral Health (ABH®) is a leading organization in the field of behavioral healthcare, dedicated to providing exceptional services and support to individuals in need. The company emphasizes the importance of customer service and attention to detail, particularly in its School of Origin Transportation Program, which ensures timely and efficient transportation for students. ABH® fosters strong relationships with provider partners and is committed to adhering to best practices and guidelines, promoting a positive and professional image in all interactions.

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