Amazon Account Virtual Assistant (Catalog & Account Health Focus) - Remote

Overview

We’re looking for a sharp, proactive Amazon VA who thrives on solving catalog challenges and keeping accounts running at 100%.

In Short

• Own end-to-end Amazon FBA & Seller Central account support.
• Create and manage shipments from setup to successful delivery.
• Conduct daily checks to ensure listings display correctly and resolve catalog issues.
• Monitor account health and performance metrics, fixing problems before they escalate.
• Resolve stranded inventory issues to maximize sales.
• Handle refunds, replacements, and customer feedback disputes.
• Respond to customer inquiries with clear, proactive communication.
• Analyze negative reviews at the ASIN level and recommend solutions.
• Provide general account health and maintenance support.

Requirements

• 2+ years of hands-on experience managing Amazon FBA & Seller Central accounts.
• Strong knowledge of Amazon policies, account health metrics, and catalog troubleshooting.
• High proficiency in Microsoft Excel (advanced functions & data analysis).
• Detail-oriented with a strong sense of accountability—you own your work.
• Excellent written and verbal communication skills.
• Organized, efficient, and results-driven.
• Bonus: Familiarity with business/accounting principles or listing optimization basics.

Benefits

• Working completely remote.
• Location independence.
• 15 Paid leave days.
• 8 leave days for National Holidays.
• 1 leave day for Birthday.
• Quarterly bonus.
• Annual (performance-based) salary increase policy.
• Long-term position with the opportunity to grow in a stable and growing Agency.
• Great opportunity to grow.
• You’ll be joining a high-level and fast-paced team.