Intake Specialist (Remote)

Overview

The Intake Specialist plays a crucial role in managing patient referrals and ensuring accurate data entry while providing excellent customer service in a remote setting.

In Short

• Full-time position as an Intake Specialist.
• Responsibilities include data entry and communication with referral sources.
• Must meet productivity and quality standards.
• Work with local branch leadership to ensure proper inventory/services.
• Communicate financial responsibilities to patients.
• Ensure compliance with payer guidelines for referrals.
• Assist with regional team functions as needed.
• Navigate multiple online EMR systems.
• Strong customer service and communication skills required.
• Remote work opportunity.

Requirements

• High School Diploma required.
• One year of experience in healthcare administrative roles preferred.
• Experience in a Medicare certified environment is a plus.
• Ability to interact appropriately with patients and staff.
• Strong analytical and problem-solving skills.
• Proficient in Microsoft Office.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks effectively.
• Technical aptitude for learning new technologies.
• Customer service experience is essential.

Benefits

• Opportunity to work remotely.
• Impactful work in the healthcare field.
• Supportive team environment.
• Training and development opportunities.
• Equal opportunity employer.