TikTok Growth Specialist - Remote

Overview

The TikTok Growth Specialist will drive and optimize growth on the TikTok Shop platform for leading skincare and nutritional supplements brands, managing store operations, customer support, and internal teams to ensure brand alignment and performance.

In Short

• Manage TikTok Shop operations including order processing and issue resolution.
• Oversee product uploads and listing optimization.
• Lead campaign execution and promotional activities.
• Manage relationships with internal teams and creator platforms.
• Monitor order flows and customer satisfaction metrics.
• Collaborate with teams to enhance store performance.
• Provide customer and seller support via various channels.
• Troubleshoot technical and account-related issues.
• Stay current on TikTok Shop policies and trends.

Requirements

• 2–4 years of experience in e-commerce growth, preferably with TikTok Shop experience.
• Proven ability to manage creator platforms or influencer partnerships.
• Strong knowledge of TikTok Shop tools and logistics.
• Excellent communication and problem-solving skills.
• Customer-centric mindset in a digital environment.

Benefits

• Opportunity to work with leading brands in the skincare and supplements industry.
• Dynamic and fast-paced work environment.
• Professional growth and development opportunities.
• Collaborative team culture.
• Flexible working conditions.