Customer Success Manager (UI/UX + Shopify) - Remote

Overview

The Customer Success Manager will be responsible for managing client relationships, ensuring clients thrive on the Shopify platform through design consultations and ongoing strategy.

In Short

• Full-time remote position.
• Independent contractor role.
• Manage client relationships end-to-end.
• Lead onboarding and strategy consultations via video calls.
• Utilize UI/UX expertise to guide clients.
• Collaborate with product and design teams.
• Provide performance insights and troubleshooting support.
• Ensure client engagement and success.
• Work with eCommerce brands to enhance their digital presence.
• Be part of a fast-growing platform.

Requirements

• Experience in customer success or a similar role.
• Strong knowledge of Shopify.
• UI/UX design skills.
• Excellent communication skills.
• Ability to manage multiple client relationships.
• Experience with eCommerce brands is a plus.

Benefits

• Work from anywhere in the world.
• Be part of a remote work revolution.
• Opportunity to work with innovative eCommerce brands.
• Flexible working hours.
• Collaborative work environment.