Product Designer - Remote

Overview

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

In Short

• Design Integration: Support design efforts throughout Acquia’s product and service portfolio.
• Artifact Creation: Produce a variety of design artifacts (user stories, journeys, wireframes, prototypes, testing summaries, and dev specifications) to guide product teams.
• Collaboration: Facilitate cross-functional working and feedback sessions with Product Managers, Engineers, and other stakeholders.
• User Advocacy: Champion user needs for usability and accessibility within cross-functional teams.
• Design Methods: Promote human-centered design methods and best practices.
• User Research Collaboration: Work with design researchers to fully understand customer needs and advocate for designs that address them.
• Impact Measurement: Collaborate with Product teams to understand user problems, define requirements, and measure user satisfaction and impact.
• Research Identification: Work with the broader team to identify research needs and customer experience improvement opportunities.
• Prototype Testing: Create, collaborate, and run prototype tests to gather user data and mitigate bias.
• Proactive Contribution: Take on tasks proactively without needing direction from leadership.
• Team Environment: Demonstrate a commitment to improving the team environment.

Requirements

• Experience: 3+ years of experience with Product (UX/UI or other adjacent forms of) design; other relevant experience in adjacent fields considered.
• Design Understanding: Thorough understanding of design thinking, user-centered design, interaction design, and heuristics.
• Software Proficiency: Proficiency in Figma, Sketch, Adobe XD, or similar tools.
• User Engagement: Experience in prototype testing, user interviews, usability studies, or remote field studies.
• Presentation Skills: Ability to effectively present the value of design solutions to various stakeholders.
• Accessibility Awareness: Familiarity with accessibility standards and considerations.
• Design Systems: Experience with or contribution to a design system.
• Continuous Learning: Willingness to learn and embrace emerging technologies and approaches.
• Attention to Detail: Strong attention to detail and clear communication skills.

Benefits

• Competitive healthcare coverage.
• Wellness programs.
• Take it when you need it time off.
• Parental leave.
• Recognition programs.
• And much more!