Technical Lead - Opera PMS - Remote

Overview

As a Technical Lead specializing in Opera ecosystem technologies, you will provide technical leadership and expertise in supporting and maintaining critical systems, including Opera, ORS, OWS, and more.

In Short

• Lead a technical team and promote a culture of innovation.
• Ensure the availability and performance of Opera systems.
• Act as an expert in problem-solving and provide level 2 support for PMS.
• Guarantee smooth integration of systems related to Opera.
• Maintain up-to-date documentation and contribute to knowledge bases.
• Implement monitoring solutions and analyze performance indicators.
• Facilitate knowledge transfer to the Global Support Services team.

Requirements

• Bachelor's or Master's degree in Computer Science or related field.
• Over 7 years of IT experience, with 3-5 years in a leadership role.
• Deep expertise in Opera systems and associated hotel management systems.
• Skills in system integration and API management.
• Strong customer service skills with a client-centered approach.
• Advanced language skills in French and English.
• Technical expertise combined with leadership skills.
• Adaptability and quick learning ability.
• Experience in vendor management and strong analytical skills.

Benefits

• Continuous improvement and training opportunities.
• Work from Everywhere policy with access to coworking spaces.
• Employee discounts and offers for stays and experiences.
• Support for cultural and sports activities through a CSE.
• Mobility package for sustainable transport options.
• Meal vouchers and health insurance coverage.
• Collaborative workspaces and amenities at the office.