ITSM Consultant - Remote

Overview

As an ITSM Consultant, you will leverage your expertise to shape the future of our organization by collaborating with various teams, analyzing business processes, and providing innovative solutions to challenges.

In Short

• Shape the future with your expertise in ITSM.
• Collaborate with cross-functional teams.
• Analyze current business processes for improvement.
• Design and implement technology solutions.
• Provide advice on technical requirements.
• Utilize established methods to redefine processes.
• Engage in problem-solving initiatives.
• Expert proficiency in ITIL Fundamentals required.
• Minimum of 2 years of relevant experience.
• Bachelor's Degree in a relevant field required.

Requirements

• Expert proficiency in ITIL Fundamentals.
• Expert proficiency in Business Process Design.
• Minimum of 2 years of experience in relevant skills.
• Bachelor's Degree in relevant field of studies.
• Advanced knowledge of Change Management is a plus.
• Intermediate understanding of Service Level Management.
• Expert proficiency in Process Improvement.
• Master proficiency in Stakeholder Engagement.
• Intermediate skills in Project Management.

Benefits

• Opportunity to work in a diverse and inclusive environment.
• Support for physical, mental, and financial health.
• Access to certifications and learning opportunities.
• Work with exceptional people and leading technology.
• Be part of a team that drives positive change.
• Contribute to solving world’s biggest challenges.
• Recognition as one of the World’s Best Workplaces.
• Inclusive workplace free from bias.
• Opportunity to make a lasting impact.
• Collaborative work culture.