Content Moderator Junior Specialist with Spanish - Remote

Overview

The Content Moderator Junior Specialist with Spanish will play a vital role in ensuring the safety and quality of online content, helping to create an inclusive community while gaining valuable experience.

In Short

• Review, classify, and/or remove content according to client guidelines.
• Stay updated on changing client policies and guidelines.
• Investigate and resolve complex content issues.
• Advocate for the user community.
• Participate in process improvement initiatives.
• Engage in continuous training programs.
• Handle potentially sensitive content with resilience.
• Work individually and as part of a team.
• Flexibility in meeting changing business needs.
• Commitment to quality and efficiency.

Requirements

• Strong coping and emotional resilience skills.
• Excellent communication skills in English and Spanish.
• Attention to detail and ability to synthesize information.
• Critical thinking and decision-making skills.
• Passion for the internet and online platforms.
• Ability to work well in a fast-paced environment.
• Previous experience in customer service or content moderation is a plus.

Benefits

• Support for professional growth and skills development.
• Flexible work-life balance initiatives.
• Inclusion and diversity in the workplace.
• Private medical care and life insurance.
• Access to various employee benefits platforms.