Senior Billing Analyst - Remote

Overview

As a Senior Billing Analyst, you will play an important role on our billing team, reporting to the team leader. You will use your analytical skills, attention to detail and people skills to ensure correct invoicing to our clients. You will collaborate cross-functionally, both internally and with clients, to answer billing related questions, drive process improvements related to billing and contribute to other projects. This is a great opportunity for an experienced IT billing specialist looking to make an impact in a successful, rapidly-growing IT services business.

In Short

• Communicate with teams across the organization to get answers to questions that relate to billing, and respond to client billing questions submitted via billing ticket board.
• Clean & validate data to produce monthly billing reconciliation report, which is a critical step in our monthly recurring revenue billing process.
• Complete monthly invoice variance analysis by customer and product.
• Lead “first invoice review” meetings for onboarding clients, collaborating with Sales, Project Management (PM), and Client Experience Management (CXM) teams to ensure billable accuracy from the start.
• Prepare and send invoices to clients.
• Ad-hoc projects and reports as required.

Requirements

• 2+ years in a billing role at an MSP or IT services business with recurring revenue OR an IT consulting firm focused on Dynamics Business Central.
• Must be in an Eastern or Central time zone.

Benefits

• Exposure to diverse array of technologies.
• Part of a team of experienced engineers who aim to deliver exceptional service.
• Competitive compensation.
• Robust benefits package: medical, dental, vision, disability, life insurance, 401k, and PTO.
• Opportunities to further technical education through online courses and certification reimbursement program.
• Positive, friendly, supportive office environment.
• Workplace perks such as healthy snacks, wellness program, and fun events.