E-Commerce Operations Specialist - Remote

Overview

We are seeking a detail-oriented, tech-savvy E-Commerce Operations Specialist with hands-on experience in marketplace management, SEO, and AI-powered tools. This role requires a blend of operations knowledge and advanced digital marketing strategies, including leveraging AI for competitive SEO performance.

In Short

• Create and optimize product listings on Amazon, eBay, Shopify, and other platforms using AI tools where applicable
• Implement and refine SEO strategies using both traditional and AI-powered methods (e.g., ChatGPT, SurferSEO, Jasper)
• Conduct keyword research and competitor analysis using AI-based SEO tools
• Analyze website data and marketplace trends to enhance product positioning and performance
• Perform ongoing SEO audits of our website, including meta content updates using AI
• Maintain and grow marketplace operations, including inventory updates, shipping compliance, and promotional planning
• Monitor and report on site traffic, keyword performance, and customer feedback
• Develop and track marketing campaigns using Google Analytics, GA4, and Looker Studio
• Manage digital assets, including visuals and SEO-compliant descriptions
• Ensure platform listings are visually appealing and aligned with the latest algorithmic requirements
• Manage customer communications, feedback resolution, and operational reporting

Requirements

• Demonstrated experience managing e-commerce operations across Amazon, eBay, and Shopify
• Proven track record in SEO strategy and execution, including familiarity with AI tools
• Working knowledge of ChatGPT, Jasper, Gemini, SurferSEO, Clearscope, Frase, Ahrefs, SEMrush, Screaming Frog, and GA4
• Excellent written communication skills and ability to generate AI-powered product copy
• Strong understanding of Google’s SEO content policies and AI compliance best practices
• Proficiency in Microsoft Office Suite and marketplace tools
• Detail-oriented multitasker with the ability to prioritize and meet multiple deadlines
• Excellent communication, problem-solving, and customer service skills

Benefits

• Opportunity to work in a dynamic e-commerce environment
• Access to advanced tools and technologies
• Professional development opportunities
• Collaborative team culture