Senior Technical Architect - Remote

Overview

The Senior Technical Architect will assess customer needs and guide application development, ensuring optimal technical and functional design while troubleshooting issues and supporting enterprise-level accounts.

In Short

• Assess customer needs for application development and optimization.
• Architect and design custom solutions for key customers.
• Troubleshoot and resolve critical bugs and installation issues.
• Support enterprise-level accounts on custom development solutions.
• Engage in technical meetings and act as a technical leader.
• Partner for knowledge transfer post-implementation.
• Work in a telecommuting capacity.
• Minimum of six years of experience required.
• Special skills in Salesforce, .Net, and relational databases.
• Experience in non-profit and higher education markets is a plus.

Requirements

• Bachelor’s degree in Computer Science or related field.
• Six years of progressively responsible experience in related fields.
• Experience with Salesforce and Force.com platform.
• Strong background in software development and product management.
• Ability to work independently and in a team.
• Strong troubleshooting and problem-solving skills.
• Excellent communication skills.
• Experience in customer service is essential.
• Adaptability to changing environments and customer needs.
• Commitment to Salesforce's core values.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Mental health support.
• Paid parental leave.
• Life and disability insurance.
• 401(k) plan.
• Employee stock purchasing program.
• Time off programs.
• Opportunities for career growth and development.
• Inclusive and diverse workplace culture.
• Support for work-life balance.