Senior Solution Architect (Public Sector) - Remote

Overview

The Senior Solution Architect will serve as a strategic advisor and Salesforce product authority to the company's largest enterprise customers, driving business value through technology deployment and solution delivery.

In Short

• Lead sophisticated enterprise customer engagements as a trusted advisor.
• Guide clients in deploying new technologies for business value.
• Collaborate with customers and colleagues to define business requirements.
• Manage and resolve project risks and customer expectations.
• Utilize Salesforce Professional Services methodology for solution delivery.
• Present solutions effectively to various stakeholders.
• Engage in continuous improvement and knowledge sharing within the community.
• Possibly travel about 25% based on customer needs.
• Must be a U.S. citizen and able to acquire Public Trust Security Clearance.
• Relevant Salesforce certifications are recommended.

Requirements

• 5+ years of experience in enterprise-level projects.
• Extensive experience with Salesforce platform configuration and customization.
• Experience leading discovery sessions and defining business requirements.
• Strong presentation and communication skills.
• Ability to analyze and resolve complex issues.
• Proficient in both waterfall and agile methodologies.
• Experience in the Public Sector industry preferred.
• Strong interpersonal skills and ability to connect with diverse roles.
• Resourceful and entrepreneurial mindset.
• Ability to handle multiple workstreams in a large-scale implementation.

Benefits

• Comprehensive health benefits including medical, dental, and vision.
• Paid parental leave and mental health support.
• 401(k) and employee stock purchasing program.
• Time off programs to promote work-life balance.
• Inclusive workplace culture focused on equality and diversity.