Senior Vendor Manager - Remote

Overview

The Senior Vendor Manager is responsible for managing customer experience and profitability for vendors, focusing on vendor relations, contract negotiation, and strategic growth initiatives in the pet eCommerce sector.

In Short

• Develops and negotiates exclusive products and promotions for vendors.
• Manages payment terms and contractual agreements.
• Conducts market and competitor analysis to drive growth.
• Works cross-functionally to resolve vendor issues and enhance customer experience.
• Leads projects and maintains process documentation.
• Acts as a point of escalation for vendor conflicts.
• Audits metrics to ensure quality across vendors.
• Creates strategic vendor marketing plans.
• Influences vendors to prioritize customer experience.
• Seeks personal growth and feedback for continuous improvement.

Requirements

• Graduate degree in a business-related discipline.
• 5+ years of experience in Category Management or Vendor Management.
• Experience in the retail or pet industry is preferred.
• Strong analytical and strategic thinking skills.
• Ability to work in a fast-paced environment.
• Fluency in English is required.

Benefits

• 20% discount in the zooplus shop.
• Internal and external training opportunities.
• Team events and activities.
• 28 vacation days and additional days off.
• Corporate gym membership rates.
• Company mobile phone for work and personal use.