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Working Student | Technical Emergency Hotline (m/f/d) - Remote

Posted 2 weeks ago
Customer Service
Part Time
Germany

Overview

The ZOLL Medical Corporation is one of the world's leading companies in medical devices and software solutions, dedicated to saving lives. Our Cardiac Management Solutions (CMS) division develops products for the protection and treatment of heart patients, including the LifeVest® wearable cardioverter-defibrillator. Join us in our mission to save more lives.

In Short

  • First point of contact for field colleagues after patient care
  • Verification and completion of incoming patient data in our CRM system (MS Dynamics)
  • Telephone consultation for patients on general questions regarding the LifeVest
  • Assistance with the retrieval and booking of our LifeVest components
  • Contacting patients to verify data transmissions
  • Assistance in the creation and evaluation of statistics

Requirements

  • Enrolled student, ideally with a background in medicine, healthcare, communication, business administration, media, humanities, or social sciences
  • Interest in medical technology and meaningful work in the healthcare sector
  • Empathy, patience, and enjoyment in telephone communication
  • Strong willingness to learn, basic technical understanding, and initiative
  • Resilient, team-oriented, and structured
  • Availability for at least two days a week for 15-20 hours

Benefits

  • 30 days of annual leave (pro-rated for working students)
  • Hybrid working after successful onboarding
  • Discounted Urban Sports Club membership
  • Comprehensive onboarding and development opportunities
  • Free beverages, fresh fruit, and subsidized lunches
  • Diverse offerings in corporate health management

Z.Z.G

ZMC-DE ZOLL Germany

ZMC-SG ZOLL Singapore is a part of ZOLL Medical Corporation, an innovation-driven company dedicated to developing and marketing advanced medical devices and software solutions that enhance emergency care and save lives. With a global presence in over 140 countries, ZOLL is trusted by hospitals, emergency medical services, and other organizations for its high-quality products and exceptional customer service. The company specializes in technologies for defibrillation, monitoring, CPR feedback, and more, aimed at improving clinical and operational efficiencies in acute critical care. As a subsidiary of the Asahi Kasei Group, ZOLL benefits from a diversified network that includes operations in healthcare, materials, and homes, serving customers worldwide with a commitment to innovation and excellence.

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