Remote Otter LogoRemoteOtter

Jr Escalation Support Engineer - Remote

Posted 7 days ago
Software Development
Full Time
Mexico

Overview

Zipdev is looking for a Escalation Support Engineer with Python experience to join our remote team.

In Short

  • Provides support to the Engineering team, with a high attention to detail
  • Designs, builds, and maintains large-scale production services, web applications, data pipelines, and streaming systems
  • Works on systems critical to the organization's current and future operations
  • Debugs production issues across services and multiple levels of the stack
  • Assists with improvement of organizational engineering standards, tooling, and processes
  • Participates in the testing process through test review and analysis, test witnessing, and certification of software
  • Evaluates codes to ensure validity, proper structure, alignment with industry standards, and compatibility with operating systems
  • Maintains an understanding of current and new technologies or programming practices through continuing education, reading, and participation in professional conferences, workshops, or groups

Requirements

  • Experience in Python programming
  • Strong attention to detail
  • Ability to work in cross-functional teams
  • Familiarity with coding standards and software development practices
  • Experience with debugging and troubleshooting
  • Knowledge of testing processes and methodologies
  • Willingness to engage in continuous learning

Benefits

  • Opportunity to work remotely
  • Engagement with innovative technologies
  • Professional development opportunities
  • Collaborative work environment
Zipdev logo

Zipdev

Zipdev is a dynamic remote work agency that specializes in web design, branding, and marketing for clients in the United States. The company prides itself on recruiting top talent from Latin America, including Developers, Designers, QA Testers, and Project Managers. With a focus on effective communication and collaboration, Zipdev offers a fun and friendly work environment, emphasizing teamwork and the delivery of high-quality projects for challenging brands.

Share This Job!

Save This Job!

Similar Jobs:

TiDB

Support Escalation Engineer - Remote

TiDB

4 weeks ago

The Support Escalation Engineer will provide technical leadership and manage critical customer issues for TiDB and TiDB Cloud.

Worldwide
Full-time
Customer Service
Harrison.ai logo

Support Escalation Engineer - Remote

Harrison.ai

15 weeks ago

Join Annalise.ai as a Support Escalation Engineer to provide high-quality customer support in the healthcare technology sector.

USA
Full-time
Customer Service

B.T

Support Engineer 3 - Escalation Manager - Remote

Blueprint Technologies

1 week ago

The Support Engineer 3 - Escalation Manager leads the management of critical customer escalations, ensuring swift resolution and effective communication.

Worldwide
Full-time
Customer Service
$26.44 - $28.85 USD/hour
PubNub logo

Technical Support Escalation Engineer - Remote

PubNub

10 weeks ago

Join PubNub as a Technical Support Escalation Engineer to enhance customer experience and resolve technical challenges in a remote-first environment.

Worldwide
Full-time
Customer Service
PLN10,833 - PLN16,500/month
Wiz logo

Manager, Escalation Support Engineering - Remote

Wiz

17 weeks ago

Join Wiz as a Manager of Escalation Support Engineering, leading a technical team to enhance customer support in cloud security.

Worldwide
Full-time
DevOps / Sysadmin