Senior ServiceNow Developer - Remote

Overview

Join Zillow as a Senior ServiceNow Developer and help shape the internal systems that power how work gets done. In this role, you’ll design and deliver scalable ServiceNow solutions, partner with cross-functional stakeholders to solve business problems, and influence engineering standards that improve employee productivity, platform reliability, and long-term maintainability across Zillow.

In Short

• Lead the design, development, and delivery of scalable ServiceNow solutions.
• Serve as a senior technical expert for the ServiceNow platform.
• Design and support integrations between ServiceNow and enterprise systems.
• Improve engineering practices through automation and DevOps principles.
• Monitor platform performance and improve efficiency.
• Contribute to Agile planning and delivery of features.
• Drive operational excellence by identifying root causes and recommending improvements.
• Work independently and manage multiple priorities.
• Mentor teammates and build effective partnerships.
• Help shape the internal systems that power work efficiency.

Requirements

• Bachelor’s degree in Computer Science or related field.
• Significant hands-on experience as a ServiceNow Developer.
• Strong knowledge of ServiceNow platform architecture and capabilities.
• Deep technical expertise in JavaScript and ServiceNow APIs.
• Experience with ITIL processes and Agile environments.
• Ability to use data and analytics to improve system performance.
• Strong communication and problem-solving skills.
• Experience mentoring others and managing priorities.
• Ability to partner with cross-functional stakeholders.
• Familiarity with Performance Analytics and Reporting.

Benefits

• Competitive base salary.
• Eligible for equity awards based on performance.
• Flexible work environment with remote options.
• Innovative and inclusive company culture.
• Opportunity to influence engineering standards and practices.
• Supportive team environment focused on collaboration.
• Personal and professional growth opportunities.
• Recognition as one of the best workplaces in the country.
• Commitment to equal employment opportunity.
• Access to resources for employees with disabilities.