Principal Program Manager, Business Operations - Remote

Overview

The Principal Program Manager will lead high-impact, cross-functional initiatives at Zillow to ensure compliance, protect revenue, and enable sustainable program scaling.

In Short

• Lead cross-functional initiatives from strategy to execution.
• Drive data-informed decision-making and operational reporting.
• Identify and implement strategic solutions for business performance.
• Develop policy frameworks and assessment protocols.
• Proactively mitigate revenue and programmatic risks.
• Collaborate with Product and cross-functional teams.
• Communicate effectively with diverse audiences.
• 10+ years of experience in business operations or program management.
• Skilled in analytics and project management tools.
• Flexible remote work environment.

Requirements

• 10+ years of experience in strategy, business operations, analytics, or program management.
• Experience with program workflows and tooling.
• Ability to solve complex problems and deliver insights.
• Experience leading business integration across multiple functions.
• Strong communication and presentation skills.
• Proficient in project management and analytics tools.
• SQL experience is a plus.
• Proven ability to manage senior stakeholder relationships.
• Demonstrated success in fast-paced environments.
• Ability to influence without authority.

Benefits

• Competitive base salary.
• Eligibility for equity awards based on performance.
• Flexible working environment.
• Inclusive company culture.
• Opportunity for career growth and development.
• Recognition as a top workplace.
• Support for diverse backgrounds.
• Commitment to equal employment opportunity.
• Work-life balance initiatives.
• Remote work flexibility.