Relationship Manager - UK (Remote - Work from Anywhere)

Overview

The Relationship Manager role is an integral part of the Relationship Management department at Xapo Bank, responsible for managing an assigned portfolio of both institutional and retail accounts, building relationships, and achieving defined revenue targets.

In Short

• Work from anywhere, as this is a 100% remote position.
• Manage a portfolio of institutional and retail accounts.
• Identify leads and build strong client relationships.
• Achieve revenue targets through retention and acquisition.
• Attend events to promote the Xapo brand.
• Monitor client portfolios and provide updates.
• Conduct product demonstrations and reviews.
• Work in alignment with regulatory and compliance requirements.
• Ensure client needs are met throughout the onboarding process.
• Stay updated on advancements in the finance and crypto industries.

Requirements

• Fluency in English; additional languages are a plus.
• 5+ years of customer-facing banking experience.
• Exposure to the crypto markets is beneficial.
• Proven track record in lead generation and relationship management.
• Confidence in conducting meetings with clients.
• Strong regional network in the UK financial services sector.
• Understanding of fiat payment rails and stablecoins.
• A dedicated workspace and reliable internet connection.
• Alignment with Xapo’s values and leadership principles.

Benefits

• Work remotely from anywhere in the world.
• Flexible work schedule and PTO plan.
• Opportunity for personal and professional development.
• Collaborate with a high-performance team.
• Impact globally while working remotely.