Appointment Scheduler - Remote

Overview

We are currently seeking a dependable and detail-oriented Appointment Scheduler to join our remote operations team. This role is responsible for managing appointment scheduling, maintaining accurate records, and providing professional communication support to customers and internal teams.

In Short

• Schedule, confirm, reschedule, and cancel appointments accurately
• Communicate with customers via phone, email, or messaging platforms
• Maintain and update appointment information in scheduling software
• Ensure calendars are organized and up to date
• Provide clear and professional communication regarding appointment details
• Enter and maintain accurate data and records
• Follow established procedures and workflows
• Escalate scheduling issues or conflicts when necessary

Requirements

• Must be authorized to work in the United States
• Strong verbal and written communication skills
• Basic computer skills, including data entry and system navigation
• Ability to manage multiple schedules with attention to detail
• Prior experience in scheduling, customer service, administrative support, or call center roles preferred
• Ability to work independently and manage time effectively
• Reliable internet connection and a quiet remote work environment

Benefits

• Competitive salaries
• Training and onboarding provided
• Supportive remote team environment
• Opportunities for growth and advancement
• Additional benefits may be available based on role and eligibility