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Medical Administrative Assistant I - Remote

Posted 2 weeks ago
Customer Service
Part Time
USA

Overview

The Medical Administrative Assistant I performs both administrative and clinical functions to support smooth and efficient clinical service operations, contributing to patient care and office management.

In Short

  • Perform routine administrative and clerical duties related to a clinical service or physician practice office.
  • Make patient appointments and maintain appointment records.
  • Greet and assist patients, answering telephones and scheduling appointments.
  • File materials in patient folders and print appointment schedules.
  • Process patient billing forms and scan documents to medical records.
  • Call for patient medical records and laboratory test results.
  • Type forms, records, schedules, and memos as directed.
  • Assist in patient flow processes and monitor patients in the waiting room.
  • Manage co-payments and handle prior authorizations and referrals.
  • Communicate effectively with patients and staff.

Requirements

  • High School Diploma or Equivalent required.
  • 0-1 year of healthcare office experience required.
  • Basic proficiency with Office Suite.
  • Knowledge of office operations and procedures.
  • Effective written and verbal communication skills.
  • Strong time management and organizational skills.
  • Ability to handle multiple tasks effectively.

Benefits

  • Opportunity to work in a leading healthcare organization.
  • Engagement in patient care and support roles.
  • Access to a collaborative team environment.
  • Potential for career growth within the organization.

WNR

WNR

1200 The General Hospital Corporation, part of Mass General Brigham, is a not-for-profit organization dedicated to advancing patient care, research, teaching, and community service. With a commitment to diversity, equity, and inclusion, the organization values a wide range of backgrounds and experiences, believing they drive innovation in medical research and patient care. Mass General Brigham is recognized as a leader in the practice of medicine, built on a rich history of prestigious hospitals and academic medical centers. The organization strives to enhance healthcare quality and value while fostering a passionate community focused on impactful medical advancements.

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