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Contact Lens Technician - Remote

Posted 6 weeks ago
Customer Service
Full Time
USA

Overview

The Contact Lens Technician will assist optometrists and ophthalmologists in providing quality eye care services, performing a variety of administrative, clinical, and technical duties to ensure efficient operations and excellent patient experiences.

In Short

  • Perform specialized tests under the direction of the optometrist.
  • Assist patients with contact lens insertion, removal, and care instructions.
  • Educate patients on proper contact lens hygiene.
  • Ensure cleanliness and proper functioning of diagnostic and examination equipment.
  • Provide patients with information about eye conditions and treatment plans.
  • Assist with the handling of instruments and offering patient comfort.
  • Collaborate with providers for prior authorization requests to insurance.
  • Update and maintain contact lens price list and online website.
  • Handle shipping and receiving of contact lenses.
  • Work in a team-based healthcare setting.

Requirements

  • High School Diploma or Equivalent required.
  • 1-2 years of optometry/ophthalmology experience preferred.
  • Proficiency in performing various eye-related tests.
  • Familiarity with electronic health records (EHR) systems is desirable.
  • Excellent verbal and written communication skills.
  • Strong customer service skills.
  • Keen attention to detail.
  • Willingness to work collaboratively.

Benefits

  • Be part of a team that drives groundbreaking medical discoveries.
  • Contribute to enhancing patient care and community service.
  • Work in a passionate and welcoming community.
  • Participate in a leading integrated health care system.
  • Access to professional development opportunities.

WNR

WNR

1200 The General Hospital Corporation, part of Mass General Brigham, is a not-for-profit organization dedicated to advancing patient care, research, teaching, and community service. With a commitment to diversity, equity, and inclusion, the organization values a wide range of backgrounds and experiences, believing they drive innovation in medical research and patient care. Mass General Brigham is recognized as a leader in the practice of medicine, built on a rich history of prestigious hospitals and academic medical centers. The organization strives to enhance healthcare quality and value while fostering a passionate community focused on impactful medical advancements.

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