Senior PM/UX Designer - Remote

Overview

Since 2018, Wisp has been on a mission to put healthcare back in patients’ hands. We connect patients with hassle-free sexual + reproductive care online, with discreet and convenient treatment that saves them time, money, and stress. Our goal is to empower everyone to make the decisions about their health that are right for them. We’ve scaled quickly, serving patients across the nation and becoming part of the WELL Health family—and now we want you.

We are a growing, fully-remote team in the United States looking for collaborators who are committed to our mission, passionate about results, eager to build something amazing, and excited to have high levels of ownership, accountability, and personal growth.

In Short

• Own the UX process for Wisp including creating and maintaining design documentation, design systems, user flows, and interaction patterns in Figma.
• Drive organizational understanding of customer pain points and opportunities through data and discovery with internal and external customers.
• Lead the end-to-end UX process from discovery to delivery, including user research, wireframing, prototyping, and usability testing.
• Work with product managers, engineers, and stakeholders to define problems, propose solutions, validate design decisions and negotiate scope.
• Sequence and drive priority work based on feasibility, impact analysis and strategic goals, driving alignment with cross-functional teams.
• Coordinate key initiatives across various functions at Wisp, navigating roadblocks, leading UX reviews, ensuring high-quality implementation of designs and keeping the team informed on progress.

Requirements

• 6+ years of UX and Product Management experience combined in fast-paced, agile environments (bonus for telehealth, e-comm, or regulated industries).
• Comfortable working independently and have experience owning projects entirely or in collaboration with another Product Manager.
• Proven skills balancing design and product thinking: prioritize features based on business value, deliver iteratively, avoid over-polishing, and have a bias toward iterative delivery over perfectionism.
• Strong instincts for using data to guide decisions and are comfortable working with limited or ambiguous datasets.
• Skilled in using Figma and familiar with prototyping and testing tools.
• Skilled at communicating design decisions and presenting work to diverse stakeholders and are passionate about designing accessible, inclusive, and user-friendly digital experiences.
• Strategic mindset and the ability to develop strong, user-centered perspectives that thoughtfully balance business goals, data insights, and high-quality user experiences.

Benefits

• Work in a fully remote team.
• Opportunity to work on impactful healthcare solutions.
• Collaborative and inclusive work environment.
• High levels of ownership and accountability.
• Focus on personal growth and professional development.