Engineering Manager, Trust and Safety Product - Remote

Overview

The Wikimedia Foundation is looking for an Engineering Manager to join and lead the Trust and Safety Product Team. This role involves directly managing an engineering team and partnering with multiple collaborators and stakeholders to execute complex projects in the Trust and Safety space. The team works on building solutions that enable us to protect our communities, users, and our systems from all kinds of attacks and abuse while ensuring that we operate in compliance with various regulatory requirements.

In Short

• Manage a complex stakeholder environment comprising other teams within the department, teams outside of the department, as well as people from the steward and functionary communities.
• Coach engineers of varying levels, helping them grow and set personal development goals and mentoring them where applicable in software engineering best practices.
• Ensure the timely shipping of deliverables by managing resources and schedules effectively.
• Drive team processes and meetings to ensure the team works together effectively and efficiently.
• Communicate positively, effectively and proactively both within and outside of your team.
• Effectively triage incoming bugs, incidents, and one-off requests.
• Collaborate with other technical decision makers to identify long-term investment areas such as strategic migrations or adoption of new technologies.
• Manage dependencies across different teams.
• Assess scope and difficulty of tasks, examine patches or alerts, and judge problem severity and solution complexity.

Requirements

• Experience leading or managing a fullstack team.
• Experience building a diverse, multi-national and remote-first team.
• Proven success at all stages of the engineering process and product lifecycle, leading to significant, measurable impact.
• Ability to travel internationally up to 2-3 times a year.
• Your working hours will need to overlap with UTC+2 to UTC-7 time zones to accommodate members of your team around the world.

Benefits

• Competitive and equitable salary structure.
• Remote-first work environment.
• Opportunity to work with a diverse and international team.
• Engagement with open source projects and communities.
• Support for personal development and growth.