Repossession & Collections Specialist - Remote

Overview

DriveWhip is looking for a relentless, resourceful, and results-driven Repossession & Collections Specialist to keep our rentals on track and protect our assets.

In Short

• DriveWhip is a mobility provider in the Washington, DC area.
• Deliver superior customer service to ensure positive rental experiences.
• Manage the late rental pipeline and secure payment extensions.
• Investigate and locate hard-to-reach drivers.
• Coordinate vehicle recovery when necessary.
• Keep meticulous records of all communications and actions.
• Act as the first line of defense in preventing vehicle loss.
• Report risk trends and unresolved cases to management.
• Requires experience in repossession or collections.
• Work environment may include remote workspace.

Requirements

• 2+ years in repossession, collections, or similar roles.
• Excellent negotiation skills and assertive communication.
• Comfortable in high-stress situations.
• Organized with a track record of closing tough cases.
• Familiarity with repossession procedures and tracking systems.

Benefits

• Equal opportunity employer.
• Commitment to providing reasonable accommodations for disabilities.