Senior Project Manager - Remote

Overview

The Senior Project Manager at Welocalize is responsible for managing client relationships and ensuring successful project execution by coordinating between various teams and stakeholders.

In Short

• Serve as the main point of contact between Welocalize and clients.
• Optimize resource planning and allocation for client projects.
• Monitor client KPIs/OKRs and provide data analytics.
• Manage onsite resources and collaborate with project management teams.
• Conduct performance reviews and provide training to team members.
• Handle billing and invoicing processes for client projects.
• Engage in client feedback and implement improvement plans.
• Support recruitment efforts in collaboration with the recruiting team.
• Promote team-building activities and maintain team morale.
• Ensure compliance with HR guidelines and policies.

Requirements

• Bachelor's degree in language, linguistics, HR, management, or related field.
• At least 7 years of professional experience, preferably in the staffing industry.
• Strong leadership and team management skills.
• Excellent communication skills in English.
• Experience in client-facing roles with a focus on customer service.
• Ability to manage multiple tasks in a deadline-driven environment.
• Experience with data analytics and agile methodology.
• Proven ability to build strong client relationships.
• High level of integrity and discretion in handling confidential information.
• Ability to travel occasionally for work-related commitments.

Benefits

• Opportunity to work in a dynamic and international environment.
• Professional development and training opportunities.
• Collaborative team culture with a focus on growth.
• Exposure to diverse projects and clients.
• Flexible working arrangements.