Senior Project Manager - Remote

Overview

We are looking for a proactive and customer-focused Strategic Project Manager (SPM) to lead the project management efforts for mostly complex, high-value, and/or non-OOTB (Out-of-the-Box) implementations of our CORE products. This role serves as the primary customer-facing project management lead, ensuring seamless coordination, on-time project delivery, and process oversight for strategic accounts in close partnership with the Implementation Lead.

In Short

• Lead project management for complex, high-value SaaS implementations.
• Establish and manage project kickoff logistics and detailed project plans.
• Act as the main point of contact for customers throughout the implementation process.
• Proactively identify and address risks and dependencies.
• Facilitate regular status meetings and provide updates on milestones.
• Manage the day-to-day operations of the project management system.
• Work cross-functionally with internal teams to drive successful implementations.
• Advocate for customer needs while maintaining alignment with internal resources.
• Track and report on project progress and maintain documentation.
• 3-5+ years of project management experience preferred.

Requirements

• Bachelor’s degree in Business Administration, Project Management, or related field.
• Strong understanding of project management methodologies (Agile, Waterfall).
• Experience managing customer-facing projects for high-value accounts.
• Proficiency with project management tools (e.g., Jira, Asana, Wrike).
• Exceptional communication and stakeholder management skills.
• Strong problem-solving skills and ability to manage multiple projects.
• Experience in software/SaaS implementations is preferred.
• PMP, PMI-ACP, or PRINCE2 certification is a plus.

Benefits

• Competitive salary and benefits package.
• Opportunity to work on high-impact projects.
• Collaborative and supportive work environment.
• Professional development opportunities.
• Flexible working hours.