Shift Supervisor - Remote

Overview

The Shift Supervisor at CVS Health plays a crucial role in supporting store management by ensuring smooth operations, driving performance, and enhancing customer loyalty through excellent service.

In Short

• Lead store staff in the absence of a manager.
• Ensure effective communication between management and crew.
• Assist customers with inquiries and complaints.
• Promote CVS customer service culture.
• Manage merchandise presentation and inventory.
• Work flexible hours including weekends and holidays.
• Utilize analytical and computer skills for store operations.
• Handle customer relations issues according to policy.
• Supervise crew activities and ensure task completion.
• Maintain customer confidentiality.

Requirements

• High School diploma or equivalent preferred.
• Advanced communication and supervision skills.
• Deductive reasoning and analytical skills.
• Ability to work a flexible schedule.
• Experience as a retail supervisor is preferred.

Benefits

• Affordable medical plan options.
• 401(k) plan with company matching.
• No-cost wellness programs.
• Paid time off and flexible work schedules.
• Tuition assistance and family leave.