Senior Representative, Collections Omnicare - Remote

Overview

The Senior Representative, Collections Omnicare at CVS Health is responsible for managing business-to-business receivables in a fast-paced healthcare environment, ensuring compliance with corporate and regulatory policies while maintaining positive client relationships.

In Short

• Manage a portfolio of business receivables.
• Maximize cash flow while maintaining client relationships.
• Negotiate payment arrangements and understand contracts.
• Resolve client account balances via phone, letter, and email.
• Identify accounts for improvement in delinquency.
• Develop payment plans and agreements with customers.
• Review customer contracts for compliance.
• Demonstrate advanced problem-solving and analytical skills.
• Work independently on multiple projects.
• Adhere to corporate and federal guidelines.

Requirements

• 6+ months of experience in Accounts Receivables.
• 5 years of experience with Microsoft Office.
• 3+ years of B2B experience preferred.
• Knowledge of the healthcare industry preferred.
• Understanding of Medicaid, Medicare, and third-party insurance.
• Knowledge of FDCPA and HIPAA compliance guidelines.
• Experience with internal billing and collections systems preferred.
• High School Diploma or GED required; Bachelor's preferred.

Benefits

• Affordable medical plan options.
• 401(k) plan with company matching.
• No-cost wellness programs.
• Tuition assistance and family leave.
• Flexible work schedules.
• Confidential counseling and financial coaching.
• Employee stock purchase plan.
• Paid time off and dependent care resources.