Operations Manager - Remote

Overview

The Operations Manager at CVS Health plays a crucial role in driving store execution and performance while fostering customer loyalty through excellent service.

In Short

• Manage overall store operations under the Store Manager's supervision.
• Lead and supervise store crew effectively.
• Implement company policies and sales strategies.
• Focus on customer service and resolve customer issues.
• Maintain inventory and financial management.
• Support employee staffing, training, and development.
• Work a flexible full-time schedule, including nights and weekends.
• Utilize advanced analytical and communication skills.
• Drive operational and service improvement plans.
• Encourage a positive workplace culture.

Requirements

• High School diploma or equivalent preferred.
• Experience as a retail manager or supervisor is preferred.
• Advanced communication and leadership skills.
• Ability to work flexible hours, including weekends.
• Strong deductive reasoning and analytical skills.
• Ability to manage customer service issues effectively.
• Proficiency in computer skills.
• Demonstrated initiative and leadership qualities.

Benefits

• Comprehensive medical plan options.
• 401(k) plan with company matching contributions.
• Employee stock purchase plan.
• No-cost wellness programs and counseling services.
• Paid time off and flexible work schedules.
• Tuition assistance and family leave options.
• Colleague assistance programs.
• Access to retiree medical benefits.