Operations Manager - Remote

Overview

The Operations Manager is responsible for driving store execution and performance while building consumer loyalty to CVS/pharmacy through excellent customer service.

In Short

• Drive store execution and performance.
• Build consumer loyalty through customer service.
• Lead and supervise store crew activities.
• Support Store Manager with operational improvements.
• Assist customers with questions and complaints.
• Manage employee staffing, training, and development.
• Implement store policies and procedures.
• Work a flexible schedule including weekends and overtime.
• Utilize advanced communication and analytical skills.
• Promote CVS customer service culture.

Requirements

• Deductive reasoning and advanced analytical skills.
• Advanced communication and leadership skills.
• Ability to work a full-time flexible schedule.
• Experience as a retail manager or supervisor preferred.
• High School diploma or equivalent preferred.

Benefits

• Affordable medical plan options.
• 401(k) plan with company matching.
• Employee stock purchase plan.
• No-cost wellness programs.
• Paid time off and flexible work schedules.
• Tuition assistance and family leave.