Encounter Correction Analyst Supervisor - Remote

Overview

As an Encounter Correction Analyst Supervisor at CVS Health, you will oversee a team dedicated to managing encounter functions, ensuring quality and efficiency in claim adjustments and resolution.

In Short

• Supervise a team of encounter correction analysts.
• Manage daily workflow and reporting.
• Coach employees to meet performance goals.
• Develop collaborative relationships with internal partners.
• Conduct root cause analysis for claim inquiries.
• Assess team performance and provide feedback.
• Deliver excellent customer service.
• Ensure alignment of resources across functions.
• Participate in training and development of staff.
• Monitor and resolve routine problems within the team.

Requirements

• 2+ years of supervisory experience.
• Demonstrated leadership skills.
• Strong problem-solving abilities.
• Experience with encounters or claims preferred.
• High School diploma or equivalent.

Benefits

• Comprehensive medical plan options.
• 401(k) plan with company matching.
• Employee stock purchase plan.
• No-cost wellness programs.
• Flexible work schedules and paid time off.
• Tuition assistance and dependent care resources.
• Confidential counseling and financial coaching.
• Retiree medical access.
• Various other benefits based on eligibility.