Collections Supervisor - Remote

Overview

As a Collections Supervisor at Splash Financial, you will lead the Servicing and Collections team, ensuring lender recovery expectations are met and empowering the team to meet customer needs in a dynamic startup environment.

In Short

• Lead the Servicing and Collections team.
• Establish daily goals for team performance.
• Review collections and servicing performance.
• Provide training and support to team members.
• Track key performance indicators.
• Conduct team meetings and one-on-ones.
• Create a motivating environment for the team.
• Work in a fully remote setup.
• Flexible working hours until 6:00pm PST/9:00pm EST.
• Join a friendly and engaging workplace culture.

Requirements

• 2+ years of leadership experience in Servicing/Collections.
• Exceptional analytical skills.
• Experience overseeing collection/servicing teams.
• Detail-oriented with a focus on accuracy.
• Excellent communication skills.
• Strong organizational skills.
• Knowledge of Microsoft Office and Google Workspace.
• Flexibility to work until 6:00pm PST/9:00pm EST.

Benefits

• Fully remote work freedom.
• Competitive salary packages.
• Flexible PTO + 9 company holidays.
• Equity in the company.
• Comprehensive insurance benefits.
• Paid parental leave for caregivers.
• Essential equipment provided.
• 401(k) for future savings.
• Quarterly meet-ups for team engagement.
• Branded Splash swag for team spirit.