Care Management Associate - Remote

Overview

The Care Management Associate (CMA) role at CVS Health is a full-time remote position focused on managing enrollment for children's specialty programs and supporting comprehensive coordination of medical services.

In Short

• Full-time remote telework position.
• Must reside in Ohio.
• Manage enrollment for Children’s Specialty program.
• Support comprehensive coordination of medical services.
• Develop and implement wellness plans.
• Conduct outreach to community resources.
• Maintain accurate documentation of member interactions.
• Adhere to compliance with policies and regulatory standards.
• Work collaboratively with a multi-disciplinary team.
• Flexible work schedule may be available after 6 months.

Requirements

• Must reside in Ohio.
• 2-4 years’ experience in healthcare or related field.
• Strong communication and organizational skills.
• Proficient with MS Office Suite.
• Ability to manage multiple priorities.
• Experience with customer service.
• Reliable transportation for occasional in-state travel.
• Must pass CANS certification exam within 3 months.
• Motivational interviewing skills preferred.
• Call Center experience preferred.

Benefits

• Competitive wages and comprehensive benefits.
• 401(k) plan with company matching.
• No-cost wellness programs.
• Flexible work schedules.
• Tuition assistance available.
• Paid time off and family leave options.
• Confidential counseling and financial coaching.
• Employee stock purchase plan.
• Access to retiree medical programs.
• Comprehensive health plan options.